Pre-order update

Prime Hydration: pre-order update

29/09/2022

The wholesaler has put the date back to 2023, we have already cancelled and refunded all pre-orders. We have now removed the items from sale and list them for sale when (if) the products are ever actually delivered to us 

09/09/2022

Our wholesaler is now estimating the in-stock date (the date it is delivered to us) as the end of October - they have not provided any specific dates. Given the fact they have pushed back the dates 3 times so far and as they cannot give us any guarantees of when the products will be delivered to us we have taken the decision to refund all pre-orders. 

We realise that this may be disappointing & frustrating however we are at the mercy of our wholesalers who aren't able to provide us with any further information as to when the stock will be delivered. 

08/08/2022

We've another update from our wholesaler and they have put back the in-stock date (the date it is delivered to us) estimate to the second week of September. We realise that this may be disappointing & frustrating however it is beyond our control. 

If you still wish to order the stock then you don't need to do anything, as soon as it is delivered to us we will dispatch your orders. If you decide that you no longer wish to order the stock and would like a refund please let us know and we will sort that out for you

29/07/2022

We have had an update from our wholesaler, due to manufacturing & distribution issues the updated estimated in-stock date (the date it is delivered to us) is now the second week of August, between 8th - 12th August. We realise that this may be disappointing & frustrating however it is beyond our control

If you still wish to order the stock then you don't need to do anything, as soon as it is delivered to us we will dispatch your orders. If you decide that you no longer wish to order the stock and would like a refund please let us know and we will sort that out for you